Company Background
File501 was founded in 2001 under the principle of offering our clients effective 501c3 preparation services and other non-profit solutions that are affordable and guaranteed. Our mission is to simplify the tax-exemption process and offer organizations superior levels of service and support.
We believe that by simplifying the tax exemption application process, our clients can start their organizations more successfully and create the sustainability they need.
We have helped over 6000 organizations obtain tax exemptions. Let us help you start your 501c3 tax exempt organization today.
We go beyond just providing the paperwork; our specialists are trained in all the details of tax-exmption proceedure to sufficiently explain the process, step by step, and can answer any questions you may have along the way.
Our Satisfaction Guarantee
We are convinced that providing customers with excellent service is the key to building and maintaining customer relationships. At File501, we have a customer-centered philosophy that all our employees work to maintain, standing behind our policies such as–
100% Satisfaction Guaranteed: Should there be any of our customers that are not pleased with our service, we will work hard to correct the situation or provide a full refund at the customer’s request, with no questions asked. In order for us to issue a refund, please contact us within 20 days of a purchase. However, we are unable to offer a refund for government charges (such as filing fees, taxes, etc) or costs incurred by a third-party during order processing. We will strive to do all we can, however, in seeing that you will be completely satisfied should any problems with your order arise.
Our Customer Service Support: Our fully trained customer service staff is available from 9:00 a.m. to 5:00 p.m. at 888-705-2005. Our company strives in developing and maintaining a reputation of providing world-class customer service through the years. It’s our commitment to you that you will be completely satisfied in your experience with us.